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Remote Assistance Wont Connect

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That logically changes the connection to something that you know works. I've checked that 3389 is open on firewall on office router and remote desktop works both ways.... The time has come for us to name the best antivirus product of the year, based on our experience in testing the many commercial antivirus products on the market. I also visibly see the notification balloon inform me it is turned off and that I am no longer protected. click site

In both cases Remote Assistance will now ask for the password. If the firewall is off, then the ports shouldn't be able to be blocked or allowed... Even if you have previously connected to it, you cannot connect to another computer via Windows Remote Assistance if it has not requested help and is waiting for an incoming connection. This tests the home perimeter firewall that is on the router. 3) Two machines at different locations on the same ISP.

Remote Assistance Cannot Make The Connection Windows 10

Quite a many of us geeks here are "the family IT guys" , the person family and friends call when there are some computer issues. However, I would like to do things ("control") on the remote desktop. Yes. Reset Post Submit Post Search Related Discussions 0 Veeam Backup and Replication 9.5 j1798 // about 14 hours ago 13 Which antivirus is best?

Does anyone have a workaround? Does anyone have a workaround? Experimenting with this some more, the notebook that I was using at work today that refused to connect works fine for remote assistance when I bring it home. Windows Remote Assistance Windows 10 First you mention that you can see the other computer using WRA.

In that case the firewall exception for Remote Assistance is turned off. Windows Remote Assistance Windows 7 Not Working Excuse me if this is too obvious but just to be sure: does the resulting invitation file include your public IP or the inner/private one? Please remember to be considerate of other members. https://social.technet.microsoft.com/Forums/office/en-US/26865c60-9f5f-4ebd-a0f2-28b038649d4f/remote-assistance-cant-connect Edited by atsmith893 Tuesday, August 14, 2012 3:12 PM Tuesday, August 14, 2012 3:10 PM Reply | Quote 0 Sign in to vote That is very weird...

Wednesday, August 15, 2012 2:47 PM Reply | Quote 0 Sign in to vote I'm sorry to say that I don't know any other things that can be causing it... Remote Assistance Has Restricted Internet Connectivity If you received an invitation, download it to your computer, click or tap "Use an invitation file" and select that file. share|improve this answer edited Jun 3 '10 at 16:22 answered Jun 3 '10 at 16:16 Jaroslav Záruba 2951720 add a comment| up vote 0 down vote In the System Properties (Win Wednesday, August 15, 2012 12:14 AM Reply | Quote 0 Sign in to vote I do have to say how much I appreciate your determiniation in trying to resolve this issue.

Windows Remote Assistance Windows 7 Not Working

The Setup: We are currently running a domain environment with windows 2008 servers andhave captured a windows 7image (using sys prep) and deployed that image to computers on our network. http://superuser.com/questions/33289/how-to-diagnose-remote-assistance-problem Having said that I did reference the article you mentioned and unfortunately it didn't resolve the issue. Remote Assistance Cannot Make The Connection Windows 10 Assisting PC can see everything but has no control, mouse and keyboard as well as UAC prompts are controlled by the assisted user himself. Windows 10 Remote Assistance Cannot Connect Are there any third party programs on the computer that do the same function?

The Help button is self-explanatory: it loads help information about Windows Remote Assistance. get redirected here http://social.technet.microsoft.com/Forums/windows/en-US/26865c60-9f5f-4ebd-a0f2-28b038649d4f/remote-assistance-cant-connect?forum=w7itpronetworking Monday, August 18, 2014 3:20 PM Reply | Quote Microsoft is conducting an online survey to understand your opinion of the Technet Web site. If you want to require a password, enter it and confirm it. Browse other questions tagged windows windows-live-messenger remote-assistance or ask your own question. Remote Assistance Not Working Windows 10

Type Remote Assistance to Search field, select Invite someone to connect... : Select Invite someone you trust to help you: Follow steps 4 to 7 as told above on 1.1 Windows Marked as answer by atsmith893 Monday, August 20, 2012 1:45 PM Monday, August 20, 2012 4:35 AM Reply | Quote All replies 0 Sign in to vote What do you mean Marked as answer by atsmith893 Monday, August 20, 2012 1:45 PM Monday, August 20, 2012 4:35 AM Reply | Quote 0 Sign in to vote Peterson, I really appreciate that information, http://diskpocalypse.com/remote-assistance/remote-assistance-works-but-not-remote-desktop-connection.php So to sum this up... - Sending from Captured Win 7 to Captured Win 7 = no accept prompt, but msra.exe in task manager - Sending from Vanilla Win 7 to

Any suggestions for how can I diagnose this? Windows 10 Remote Assistance Easy Connect It is a legitimate question as most people are not security experts and need recommendations to identify the best antivirus product for their needs. So I know its at least getting that far, its just no prompt is ever displayed.

her's what I would test in order: 1) Two machines on the same network. - I see you already did this. 2) Two machines separated by your router.

Edited by atsmith893 Tuesday, August 14, 2012 2:30 PM Update Tuesday, August 14, 2012 2:15 PM Reply | Quote 0 Sign in to vote Just to test, uninstall symantec from the My System Specs Computer type PC/Desktop System Manufacturer/Model Number Home Built Desktop By DataTech OS Windows 7 Ultimate X64 SP1 CPU Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU Motherboard ASUS Tuesday, August 14, 2012 3:00 PM Reply | Quote 0 Sign in to vote How about trying to use remote desktop to check and see if we can get any kind Windows Remote Assistance Easy Connect ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: http://0.0.0.1/ Connection to 0.0.0.1 failed.

Print the Oscars Best Picture Winner What does “soften the noodle” mean in Bad Santa 2? Now the poll has ended, and it’s time for us to reveal the antivirus product who has won the “Reader’s Choice” award in 2017: Digital Citizen Awards - The most innovative I should have thrown an "as a side note" before the port information. my review here Kari My System Specs Computer type Laptop System Manufacturer/Model Number HP ENVY 17-1150eg OS Windows 10 Pro x64 EN-GB CPU 1.6 GHz Intel Core i7-720QM Processor Memory 6 GB Graphics Card

Try this under the computer configuration instead of user configuration. If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.Would you like to participate? There is also a portable version available. Problem is it is numeric/alphabetic order.

This makes sure that your modem or the ISP's internal network is not preventing this. Then try to connect again. Wednesday, August 15, 2012 2:11 PM Reply | Quote 0 Sign in to vote Perhaps check out this link: http://windows.microsoft.com/en-us/windows7/Windows-Remote-Assistance-frequently-asked-questions?SignedIn=1 Wednesday, August 15, 2012 2:15 PM Reply | Quote 0 Sign