Home > Remote Assistance > Remote Assistance With WinXP Pro

Remote Assistance With WinXP Pro


AvoidErrors 5,998 views 4:02 Using Windows Remote Assistance to get help with your computer - Duration: 4:24. Figure 3: Inviting a friend for Remote Assistance Cynthia receives the invitation as an Instant Message. Furthermore, the Windows Messenger on your taskbar changes color to signal the invitation. In that case, your Internet service provider probably assigns you a different IP address each time you’re online. http://diskpocalypse.com/remote-assistance/remote-assistance-works-but-not-remote-desktop-connection.php

To see a list of them, open the main Help and Support window. About Press Copyright Creators Advertise Developers +YouTube Terms Privacy Policy & Safety Send feedback Test new features Loading... Then type troubleshooter in the Search text box and press Enter. This is what the remote user sees: After accepting your offer you will see the remote user's desktop where you will be able to chat, transfer files, talk via a microphone https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/ra_novice_overview.mspx

Request Remote Assistance Windows 10

It lets somebody having trouble with the computer extend an invitation to an expert, via the Internet. If you rip of this functionaly "security guys" can blame you about spying on customers/users. When the remote user clicks Yes, the staff member providing support will receive a confirmation message stating the helper is now in control of the user's desktop. Instruct users to check the Allow Access For box (enabling access for one minute) and click the Yes button.

Cynthia is also running Windows XP and Paul can see she's online. Thanks again to both of you for your great work! The "Expert" has a different Window for "Remote Assistance" :On the left, the section for chat messages, send / received via keyboard.On the right, the desktop of the "Novice" system.On top, Remote Assistance Command Chris Walker 38,200 views 6:21 Loading more suggestions...

Click OK. Finally, the Remote Assistance wizard tells you, “Your invitation has been sent successfully.”TROUBLESHOOTING MOMENTMaking Remote Assistance WorkIf you can’t get Remote Assistance to work, the first thing to check is the Jon also sets a password and clicks Send Invitation, as shown in Figure 10 below. http://www.windowsnetworking.com/articles-tutorials/windows-xp/wxprmass.html Drill down to: Computer Configuration > Administrative Templates > System > Remote Assistance and make the relevant changes in there.

Cynthia opens Notepad, writes the procedure, names the file RAsupport.txt and saves it in her My Documents folder. Send Remote Assistance Invitation Windows 7 Loading... Typically this would be through e-mail. Having the ability to view or actually control a remote user's desktop drastically simplifies troubleshooting and repair operations.

Windows Remote Assistance Windows 7

At line 158 where it says: btnDecline.focus(); Add another line below that and type in the following: DoAccept(); So that lines 158 and 159 look like this: btnDecline.focus();
DoAccept(); You great post to read Paul can end the session immediately by clicking the Stop Control button (or pressing the ESC key) in his Remote Assistance session. Request Remote Assistance Windows 10 This allows you to use Remote Assistance via Web-based e-mail such as Hotmail or other similar services. Remote Assistance Windows 8 The next page appears showing options for setting an expiration time for the session and specifying a password.

Privacy Policy | Cookies | Ad Choice | Terms of Use | Mobile User Agreement A ZDNet site | Visit other CBS Interactive sites: Select SiteCBS CaresCBS FilmsCBS RadioCBS.comCBS InteractiveCBSNews.comCBSSports.comChowhoundClickerCNETCollege NetworkGameSpotLast.fmMaxPrepsMetacritic.comMoneywatchmySimonRadio.comSearch.comShopper.comShowtimeTech http://diskpocalypse.com/remote-assistance/remote-assistance-enabled.php Top of page Remote Assistance: How it Works Remote assistance uses Terminal Services technology, allowing a helper to assist you via a remote Terminal Services session. This feature is not available right now. Enter in the number of hours you want your computer to be available for assistance and whether or not you want a password. Windows Remote Assistance Easy Connect

Here's how to choose Rahul Sharma February 24, 2017 - Advertisement - Read Next NetMeeting for Remote Assistence Leave A Reply Leave a Reply Cancel reply Your email address will not Sending a file Cynthia decides she would like Paul to be able to do this task on his own next time. If your guru doesn’t respond within, say, an hour, you may want the invitation to expire quietly, for security reasons.TipOn the other hand, if the expert is a friend or family navigate to this website In order to do this, you must enable the Offer Remote Assistance Local Group Policy setting on your local machine.

Sign in 15 2 Don't like this video? Windows Xp Remote Assistance Command Line One important note from the article suggests extreme caution due to the difficulty in verifying domain accounts and groups given authority to Offer Remote Assistance. It benefits novice users by enabling them to get direct help from trusted friends or support persons.

All rights reserved.Contact Us |Terms of Use |Trademarks |Privacy & Cookies TechNet Products Products Windows Windows Server System Center Microsoft Edge   Office Office 365 Exchange Server   SQL Server SharePoint

Utilize Windows 5,310 views 6:15 Howto-- Sending a Remote Assistance Invitation - Duration: 6:00. Sign in 7 Loading... Figure 1: A high level view of Remote Assistance Top of page Using Remote Assistance This guide describes the following scenarios using Remote Assistance: Using Remote Assistance via Windows Messenger. Remote Assistance Software Thanks, now I know how to create my own modified remote assistance files.

Typically, users should relay the password via a phone call. Follow these steps to confirm Windows Firewall isn't blocking Remote Assistance connections: Click Start. Working... my review here The wizard enters the correct path.

The dialog boxes that ask the user for permission to take control of your computer are nothing more than HTML pages with some JScript (Microsoft's implementation/interpretation of JavaScript) added to control Two things here; the user might just click No, making a hash of the whole process or they'll create another support request to check that the message on their screen is Click Help and Support. (Figure A) Figure AAccess Remote Assistance from within the Help And Support Center. but how the hell do I Offer Remote Assistance?

Fortunately for us we can take control AND automatically be accepted by making a few more edits to another HTML & JScript file buried a little further in the file system. Top of page Using Remote Assistance via e-mail This section explains initiating Remote Assistance via e-mail to a corporate Helpdesk. By Erik Eckel | September 25, 2006, 2:16 PM PST RSS Comments Facebook Linkedin Twitter More Email Print Reddit Delicious Digg Pinterest Stumbleupon Google Plus The days of traveling to each Follow the steps in this How do I… to configure and enable Windows XP's Remote Assistance for your clients.

If the user refuses the offer, then we're wasting our time or we've got to spend more of it (time) by phoning them up and telling them to accept it. In the Message box, add a description of the problem, and then click Continue. Click on the Advanced tab 7. Once the user has sent the invitation and the recipient has opened the attachment, the user is prompted to allow the connection to their machine. - Once again, a user being

Skip navigation Sign in Loading... Second, the remote-control person can only see what’s on your screen. If you don't know the password, contact the sender to get it. 2. Enabling Remote Assistance 1.

Sign in to make your opinion count. One of Windows XP’s biggest big-ticket features is something called Remote Assistance. Safari Logo Start Free Trial Sign In Pricing Enterprise Remote Assistance by L.J. A typical culprit, ironically, is Windows' own firewall.

Every little operation takes 20 times longer than it would if the expert were simply seated in front of the machine. Jon leaves the default expiration time at 1 hour. Loading... vbognot626 180,372 views 9:36 Remote Desktop Access with UltraVNC - Duration: 8:20.