Home > Remote Assistance > Remote Assistance Problems On Messenger!

Remote Assistance Problems On Messenger!

Contents

The exact text of the message I was getting before was "the person you are trying to help isn't responding". I'm not familiar with the software. –Ryan Bolger Feb 25 '10 at 17:00 add a comment| up vote 1 down vote Microsoft Shared View It's free (with no annoying ads either) Jacky is now connected to Jane's computer using Jane's credentials, and he can both view her screen and interact with it using his own mouse and keyboard. Hope this helps. http://diskpocalypse.com/remote-assistance/remote-assistance-with-messenger.php

An example of an IM application that supports the Rendezvous API is Windows Live Messenger, which is available for download as part of the Windows Live Essentials suite of applications (at If the issuing peer does not find this information, it sends the Request message to the peer whose ID most closely matches (that is, is closest numerically to) that of the In other words, the Helper can respond only to UAC prompts on the User's computer using the User's own credentials. Ordinary Traveller: How to use Timatic? https://support.microsoft.com/en-us/help/921047/error-message-when-a-remote-assistance-connection-fails-in-windows-messenger-remote-assistance-connection-could-not-be-established-because-the-remote-host-name-could-not-be-resolved.-please-try-again

Remote Assistance Windows 7

Cynthia can see Paul's desktop including his chat window in addition to her own chat window on the left side of the screen. With Remote Desktop the person at the other end gets booted off and can't see. My daughter still sleeping with us at the same room Requirement and Restrictions for Declaring Attackers Why were old fortifications shaped like stars and not like circles?

Unexpected behaviour of numprint command Fourier transform paradox(?) of a wave packet Manipulate some poorly delimited data into a useful CSV Kirby's Torus Trick How do Glass Ants create their tunnels? Note that although Paul can allow Cynthia to temporarily use his machine, he remains in full control over the Remote Assistance session itself. The wizard enters the correct path. Remote Assistance Command You can specify an open environment where employees can receive Remote Assistance from outside the corporate firewall.

This encyclopedic guide delivers full coverage of every topic...https://books.google.com/books/about/Mastering_Windows_XP_Home_Edition.html?id=Fy8_GF42WCIC&utm_source=gb-gplus-shareMastering Windows XP Home EditionMy libraryHelpAdvanced Book SearchBuy eBook - $23.99Get this book in printWiley.comAmazon.comBarnes&Noble.comBooks-A-MillionIndieBoundFind in a libraryAll sellers»Mastering Windows XP Home EditionHart-DavisJohn Windows Remote Assistance Windows 10 Russinovich, David A. Cynthia's computer attempts to connect to Paul's computer. https://support.microsoft.com/en-gb/help/840898 Browse other questions tagged windows windows-live-messenger remote-assistance or ask your own question.

To use Remote Assistance, both the User (also called the Novice) and the Helper must be present on their computers. Send Remote Assistance Invitation Windows 7 Problems sending and receiving offers to assistGenerally, the user who needs help initiates a remote assistance session by sending an invitation. Unsolicited RA is a typical corporate Help Desk scenario in which all the users are in a domain. See the section titled "Managing Remote Assistance Using Group Policy" later in this chapter for more information.

Windows Remote Assistance Windows 10

Jon leaves the default expiration time at 1 hour. http://www.tomshardware.com/forum/95109-45-remote-assistance-problems-requested-messenger See the section titled "Managing Remote Assistance Using Group Policy" later in this chapter. Remote Assistance Windows 7 You start Remote Assistance from the Start menu by navigating to All Programs, selecting Maintenance, and then selecting Windows Remote Assistance. Remote Assistance Windows 8 For example, a session log created at 3:45:20 P.M.

Privacy Policy | Cookies | Ad Choice | Terms of Use | Mobile User Agreement A ZDNet site | Visit other CBS Interactive sites: Select SiteCBS CaresCBS FilmsCBS RadioCBS.comCBS InteractiveCBSNews.comCBSSports.comChowhoundClickerCNETCollege NetworkGameSpotLast.fmMaxPrepsMetacritic.comMoneywatchmySimonRadio.comSearch.comShopper.comShowtimeTech get redirected here Public profile The Remote Assistance exception is disabled by default and no inbound Remote Assistance traffic is permitted. The logs created on each side of a Remote Assistance session are similar but not identical. Because of their general inexperience and lack of technical knowledge, end users may try to describe their problem using nontechnical, inexact language. Windows Remote Assistance Easy Connect

Home users can also follow this procedure to send a Remote Assistance request via e-mail. I'll do some hunting for ya. –John T Sep 1 '09 at 4:11 Hi John, thanks for your offer to help. This section shows how to initiate a Remote Assistance invitation by saving the request as a file. navigate to this website How to tackle sugar addiction more hot questions question feed about us tour help blog chat data legal privacy policy work here advertising info mobile contact us feedback Technology Life /

The Secure Desktop mode is the same mode that a user sees when she logs on to her computer or presses the Secure Attention Sequence (SAS) keystroke (Ctrl+Alt+Delete). Remote Assistance Software A user is on the road and is connected to the internal corporate network using a VPN connection over the Internet. He clicks Continue and the e-mail an invitation page appears.

It works well.

This means that a User on a Windows XP computer cannot use Easy Connect to solicit Remote Assistance from a Helper on a Windows 7 computer, and a User on a The Helper retrieves the ticket from the shared folder, opens it, enters the password, and the Remote Assistance session starts. If it finds a closer match or the match itself, it returns this information to the requesting peer. Offer Remote Assistance This means that enterprises who want to implement Offer RA as a support solution for their Help Desk departments should ensure that computers used by support personnel who will help users

Because the permissions on these session logs grant the User full control over logs stored on her own computer, by default, session logs are generated on both the User's computer and End users also often have difficulty following instructions given to them by Help Desk personnel who are trying to assist them. NOTE Offering Remote Assistance using DCOM is not usually a Teredo scenario because enterprise users are behind a corporate firewall and are not separated from each other by NATs. http://diskpocalypse.com/remote-assistance/remote-assistance-works-but-not-remote-desktop-connection.php Instead, P2P name resolution is based on the PNRP, a mechanism for distributed, serverless name resolution of peers in a P2P network.

Like us on Facebook Follow us on Twitter Save to your account Page 1 of 4 Next This chapter is from the book Windows 7 Resource Kit Learn more Buy Related This section explains initiating Remote Assistance via e-mail to a corporate Helpdesk. You close it when you're done with it. –John T Feb 23 '10 at 18:02 @Ryan the mother should set up a permanent password, such that the father doesn't The Remote Assistance page appears as shown in Figure 7 below.

Top of page Summary This guide was written to help you get started with the Remote Assistance feature in Windows XP. For more information, see the section titled "Remote Assistance and Windows Firewall" earlier in this chapter. Jacky then proceeds to perform the steps needed to resolve the problem, either correcting the issue or demonstrating to Jane how to fix the problem if it occurs again in the If the instructions Jacky provides are too complex or if time is limited, Jacky can ask Jane if he can share control of her computer.

More info: I just tried direct Remote Desktop between work PC and home PC and it works fine - so I presume all the appropriate ports are open. Excuse me if this is too obvious but just to be sure: does the resulting invitation file include your public IP or the inner/private one? Why is this valvetrain pitch-black? "I told you DON´T go" vs. "I told you NOT TO go" How long to wait on credit card charge (and what can I do?) What She clicks Accept.

Control Sharing This state occurs after the Screen Sharing state when the Helper has requested control of the User's computer and the User has consented to allow the Helper to have Try entering this into command prompt: netsh interface tcp set global autotuninglevel=disabled –John T Sep 1 '09 at 6:23 I've attached a screenshot and some more information to my Cynthia clicks Browse, navigates to My Documents and then clicks OK. These earlier enhancements improved upon the earlier Windows XP implementation of Remote Assistance and included the following: Connectivity improvements with transparent Network Address Translation (NAT) traversal using Teredo and IPv6 An

Remote Assistance Operational States Remote Assistance has three operational states: Waiting For Connect This state occurs when either: The Helper has offered Remote Assistance to the User, but the User has