Home > Remote Assistance > Remote Assistance Problem On XP Home + Pro

Remote Assistance Problem On XP Home + Pro

Contents

Get geeky trivia, fun facts, and much more. Sign in Share More Report Need to report the video? Double-click Offer Remote Assistance and select Enable as shown in Figure 11 below. He clicks Save as and the My Documents folder opens as the default location for saved files. click site

The Novice's computer also checks to make sure that the invitation that the Expert used is a valid invitation and that the invitation is still open. Microsoft has released a fix for this problem, which is available from the Download Center. TerryNet replied Mar 2, 2017 at 7:26 AM "TSG Coffee and Café with... What the?

Remote Assistance Windows 7

This is a useless feature of an incredibly useless operating system. It's free and very simple to use. Teamviewer is free for personal use and can be configured to be used locally (LAN).

Not the answer you're looking for? Yes No Additional feedback? 1500 characters remaining Submit Skip this Thank you! share|improve this answer answered Sep 25 '09 at 16:49 harrymc 196k7175428 add a comment| up vote 1 down vote Use LogMeIn. Remote Assistance Command In that case, each machine can communicate directly with the other without having to pass through any routers.

Kelvin Johnson 996 views 16:32 Windows XP: Surviving the Death of Microsoft's OS - Duration: 3:23. Windows Remote Assistance Windows 10 How it performs that job determines whether the Remote Assistance connection will succeed or fail. This ticket file includes a pointer to your private IP address; if you send this ticket to an expert who is not on the same private network as you, it will Pretty much sucks,lol, unless of course, anyone can lend any other insight on this.

Disable Remote Assistance on any machine where its possible benefits are outweighed by potential security risks. Send Remote Assistance Invitation Windows 7 Please try again. " what settings do i need to make or change, to get this to work? Geeks On Call franchises are independently owned and operated. When the "expert" like to take control, a message will pop-upon the screen of the "Novice"informing about this request .If you agree to this request,accept it by clicking on "Yes".

Windows Remote Assistance Windows 10

Premier vs. You can maximize Remote Assistance performance over a dial-up link by observing these precautions. Remote Assistance Windows 7 Thankyou for purchasing XPlite Professional. Remote Assistance Windows 8 Established in 1999, with corporate headquarters in Norfolk, VA, GoC’s franchisee growth rate is running at 100% increase annually and currently stands at 321 franchisees in 20 states and 30 major

Open Notepad or another text editor and edit the RCTICKET field, adding the external IP address of the NAT device before the internal IP address. get redirected here What should I do? When will the idots at Microsoft finally come up with an OS that people can use. vbognot626 180,372 views 9:36 Remote Desktop Access with UltraVNC - Duration: 8:20. Windows Remote Assistance Easy Connect

Rating is available when the video has been rented. N-dimensional N^N array filled with N Why would I want a hard-shell suitcase (for air travel)? Define, whether you allow the "Expert" onlyto view your activities or whether the "Expert"can also take control, i.e. http://diskpocalypse.com/remote-assistance/remote-assistance-problem.php Also, make sure the helper’s e-mail address has been entered correctly.If a user attempts to use an e-mail client that does not support SMAPI, he or she will not be able

Links Overview of Remote Assistance in Windows XP - 300546 Mobile Computing with Windows XP Description of the Remote Assistance Connection Process - 300692 Sponsored Please enable JavaScript to view the Remote Assistance Software In this scenario, novice user Jon Grande has a new computer running Windows XP Professional and logs onto the corporate network in the fictional company named Reskit. If you want a no brainer setup for remote assistance, give Zolved a try.

With Jon's consent, Helpdesk can now control Jon's computer to diagnose his problem of not being able to install antivirus software.

Under Ask for Assistance click Invite a friend to connect to your computer with Remote Assistance. You will need the following configuration: Two computers running Microsoft® Windows® XP Professional or Windows XP Home Edition. Impartlabs 69,357 views 9:42 How to enable and use Unsolicited Remote Assistance in Windows Server 2012 R2 - Duration: 16:32. Offer Remote Assistance With the e-mail or Save as Invitation methods, the Novice will be given the opportunity to protect the session with a password.

GoC provides its services in branded PT Cruisers to small-to-medium-sized businesses (which comprise approximately 90% of all U.S. You can also initiate Remote Assistance sessions via e-mail, described in the second scenario below. Jon clicks Invite someone to help you and enters the e-mail address [email protected] http://diskpocalypse.com/remote-assistance/remote-assistance-works-but-not-remote-desktop-connection.php Windows Remote Assistance has actually been around since Windows XP and was included in the Help and Support section but starting in Vista it became a standalone app.

User Paul West has just installed Windows XP Professional on his home computer and wants his My Documents folder to appear on his desktop. Only if in "/" : alias ls='ls -I test'? I actually did a lot more intricate steps than this includes. In this scenario, however, Paul wants Cynthia to fix his problem and continues to let her control his computer.

Subscribe l l FOLLOW US TWITTER GOOGLE+ FACEBOOK GET UPDATES BY EMAIL Enter your email below to get exclusive access to our best articles and tips before everybody else. If only one computer is using a private IP address whose source is a hardware router or residential gateway that is not UPnP compatible, making a successful connection is often possible, This allows you to use Remote Assistance via Web-based e-mail such as Hotmail or other similar services. Am I right?

Configuring Port 3389 to Enable Remote Assistance Remote Assistance runs over the top of Terminal Services technology, which means it needs to use the same port already used by Terminal Services: Browse other questions tagged windows-xp remote-desktop or ask your own question. From the novice’s machine, open the Help And Support Center, select the Save Invitation As A File option, and specify the maximum expiration time of 99 days. The text file opens.

The message provides the following three methods by which the Novice can stop the Experts control of their computer: Press the ESC key. Remote Assistance opens up with the Password you will need to give to the person you’re requesting help from so they can connect to your PC. Regardless of your expert credentials, your actions in a Remote Assistance session are governed by the privileges assigned to the novice user’s account. This connection problem also applies when one of the network interfaces is a modem.

Try connecting again. Note that even if you have a 28.8 Kbps or better modem, your connection speed could be lower due to “dirty” phone lines or other factors.If sound quality is poor and Figure 8: Saving the Remote Assistance file Jon opens his Hotmail e-mail, attaches the file from his My Documents folder and sends the message to Cynthia Randall. Enter Your Email Here to Get Access for Free:

Go check your email!

This allows you to use Remote Assistance via Web-based e-mail such as Hotmail or other similar services.