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Remote Assistance Error

I dunno. I have rebooted the target machine with no luck. Has the network undergone any changes recently (hardware, software) ? Remote Assistance can't find program to run "Remote Assistance connection could not be established bec.. http://diskpocalypse.com/remote-assistance/remote-assistance-works-but-not-remote-desktop-connection.php

However, a prompt comes back saying C:\windows\system32\msra.exe A referral was returned to server. If that's not the problem, I would in any case turn off all firewalls and test again. In that case the firewall exception for Remote Assistance is turned off. Advertisements Share this:Click to share on Twitter (Opens in new window)Share on Facebook (Opens in new window)Click to email (Opens in new window)Click to print (Opens in new window)Like this:Like Loading...

Now there can be a lot of reasons for that error (like the three mentioned in the error for starters), but this time it was due to something I had never So you did login as a different user and the issue was the same? There was a hiccup in network connectivity this morning, and now RA will not work. something else is still broken :\ 0 Serrano OP Best Answer Jon L Mar 13, 2014 at 7:49 UTC Fixed!

So I guess this must be a problem with our network configuration at work. You may want to check for network issues or determine if the invitation expired or was cancelled by the person who sent it" Both computers run xp home. double-NAT), or is the DSL modem in bridge mode? - if he connects to the configuration pages of his NAT router, and looks at its current status, what does it report There was one other group policy setting that needed fixing.

Anyone else who has had this problem, and found the solution, please post or email to me at com . share|improve this answer edited Jun 3 '10 at 16:22 answered Jun 3 '10 at 16:16 Jaroslav Záruba 2951720 add a comment| up vote 0 down vote In the System Properties (Win Using the site is easy and fun. https://msdn.microsoft.com/en-us/library/cc240404.aspx Also anything in event viewer? 0 Serrano OP Jon L Mar 12, 2014 at 3:29 UTC Looks like the problem is local to my machine.

When I went to start remote assistance the error came up. There was one other group policy setting that needed fixing. If one has UPnP it's supposed to work. Version: 6.0.504 / Virus Database: 302 - Release Date: 7/24/2003 Sooner Reply With Quote 07-25, 04:17 PM #5 Re: Remote Assistance Error tried that.

Some comments below suggest using other solutions, which is fine and do work, but there must be a way to diagnose RA and get it working. http://www.tomshardware.com/forum/143715-45-remote-assistance-error-program-start About Advertising Privacy Terms Help Sitemap Join millions of IT pros like you Log in to Spiceworks Reset community password Agree to Terms of Service Connect with Or Sign up with news:15b501c35252$36420c80$gbl... Back to top #4 ice2921 ice2921 Members 177 posts OFFLINE Gender:Male Location:VA Local time:08:43 AM Posted 07 October 2008 - 07:29 PM If you are tying to use the built

Unfortunately system restore is not an option... http://diskpocalypse.com/remote-assistance/remote-assistance-with-messenger.php It is available from the TeamViewer website. I'm still getting the same error message... 0 Habanero OP BSOD'D Mar 12, 2014 at 3:41 UTC If you log in as a different user on your machine, This message is only used in version 2. 300 SAFERROR_SHADOWEND_BASE Remote control of the user session has been terminated. 301 SAFERROR_SHADOWEND_CONFIGCHANGE Remote control of the user session terminated due to a

You’ll be auto redirected in 1 second. I ran sfc, and it found some errors, so I'll fix those and post back. Yes No Additional feedback? 1500 characters remaining Submit Skip this Thank you! navigate to this website just doesnt connect for some reason.

This is a little trickier, You's need to put a computer between your router and the internet. Note (copied from comment): I've just tried ShowMyPC which is based on VNC and it works, but I'd still like to figure out what's wrong with RA - it's just bugging My mom is trying to get me to do Remote Assistance for her computer.

Using it is as simple as opening the .exe file.

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Home Questions Office Help Forum New Posts FAQ Calendar Forum Actions Mark Forums Read Quick Links Today's Posts Ask a Question Excel Microsoft Word PowerPoint Advanced Search Forum IT & Networking The content you requested has been removed. what does this mean and how can I fix it? my review here I have removed and re-installed SP2.

When I try to connect to a PC, I get the error "Your offer to help could not be sent". So, for posterity, the two settings are: Offer Remote Assistance in Computer Configuration\Administrative Templates\System\Remote Assistance and Remote Desktop Users in Computer Configuration\Windows Settings\Security Settings\Restricted Groups So the settings you 'fixed' had The individual sending the request is behind a NAT and has enabled the UPnP. VNC will give you the same functionality, and also throw some useful messages when it doesn't work.

She sends me the invitation via MSN Messenger and I receive and accept, but nothing happens. If I can get a screen shot I'll post it later. Thanks for the help. 0 Habanero OP BSOD'D Mar 12, 2014 at 4:28 UTC System restore to before the problem happened might also fix it. Oops, something's wrong below.

Perhaps autotuning has somehow been enabled. group for the mutual *NOT* answered. Since traffic has to pass multiple routers and switches to move from your home to your work machines, the best way to troubleshoot is to simplify the connections. I'd like to get RA working so I can demonstrate how to do things remotely.

I was also behind a linksys router which I had all the ports opened. So you did login as a different user and the issue was the same? Unfortunately system restore is not an option... Home About Links Certifications Contact Home > Computers > Error Offering RemoteAssistance Error Offering RemoteAssistance September 12, 2012 patrickhoban Leave a comment Go to comments When offering Remote Assistance you may

I have heard that many ISP's are blocking various ports "for your own protection". Edited Mar 13, 2014 at 8:30 UTC Reply Subscribe Best Answer Serrano OP Jon L Mar 13, 2014 at 7:49 UTC Fixed! Same message as before. Its disturbing that something like a GPO was working fine according to your first post, no longer worked after an issue which you cannot explain brought down your network.

Register a free account to unlock additional features at BleepingComputer.com Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. I can send a remote assistance and receive a remote assistance however, I can not open one up and run it upon request without the above error.