Home > Remote Assistance > Remote Assistance Cannot See Network Computer

Remote Assistance Cannot See Network Computer


Using VPN and remote access from your vista home os to an xp os computer? No seperate vlans, the computers can all communicate to eachother as well. So to sum this up... - Sending from Captured Win 7 to Captured Win 7 = no accept prompt, but msra.exe in task manager - Sending from Vanilla Win 7 to Steven Fullmer Interface Technical Training Windows 7 Instructor and PMPSubscribe to this author's posts feed via RSS Posted in: Windows 7 | Tags: expert, help desk, MSRA, MSRA.exe, novice, remote assistance, http://diskpocalypse.com/remote-assistance/remote-assistance-works-but-not-remote-desktop-connection.php

Chat Yes Yes Save a log of session activity Yes (default) Yes (default) Configure bandwidth usage Yes No Pause (temporarily hide screen) Yes No Request shared control No Yes Give up User vs. Subscribe to our newsletter Sign Up Team Terms of Use Contact Policies CCM Benchmark Group health.ccm.net Remote desktop connection won't work - page 2 Search for: 1-800-264-9029|602-266-8500Course ScheduleMicrosoft TrainingWindows 7Windows 10Windows You need to do this apart from adding an exception to Remote Desktop in the exceptions tab.

Windows Remote Assistance Windows 7 Not Working

One challenge this poses is that it can be difficult to establish P2P connections if one or both of the computers involved are behind a gateway or router that uses NAT. Your cache administrator is webmaster. For information on how Easy Connect works, see the sidebar titled "Direct from the Source: How Easy Connect Works" later in this chapter. Check the following: Do you have the correct permissions on the remote computer?

In addition, a Windows 7 user cannot transfer a file with a Windows Vista user during a Remote Assistance session. The Remote Assistance window that opens on Jane's screen tells her that she is being helped by Jacky. What's the story? Remote Assistance Has Restricted Internet Connectivity If it's not there then select "Install" then "Protocol" -- select it and make sure it is installed and check marked.

After a lot of digging and experimenting I found that I can now connect only if I use the IP address of the target computer instead of its computer name. Remote Assistance Cannot Make The Connection Windows 10 Report someone- Dec 17, 2008 at 12:49 PM owwwwwww =[ - but windows xp does have remote desktop =[, thanks for the help anyway =] Report Jim- Dec 23, 2008 at Report Jordan- Dec 31, 2012 at 08:00 PM "When I try to connect to my server, it just says "The remote computer requires Network Level Authentication, which your computer does not Thanks a lot!

Offer RA via DCOM is not configured in this profile. Easy Connect Is Not Available The Helper uses this password to obtain the Remote Assistance invitation from the cloud and initiate the session. Nonreligious version of "heaven knows" How to ask for X yen worth of something? share|improve this answer edited Jun 3 '10 at 16:22 answered Jun 3 '10 at 16:16 Jaroslav Záruba 2951720 add a comment| up vote 0 down vote In the System Properties (Win

Remote Assistance Cannot Make The Connection Windows 10

The underlying name resolution functions on PNRP IDs within a cloud are stored in a distributed fashion in a cache on each peer within the cloud, with each peer's cache containing http://www.sevenforums.com/network-sharing/332149-cant-enable-remote-assistance.html Avril SalterDan WahlinJason HelmickJeff JonesJeremy CioaraMark JacobMark ThomasMike DanseglioMike PfeifferPeter AvilaRick TraderSteve FullmerSpike Xavier Stay in touch with social! Windows Remote Assistance Windows 7 Not Working Not the answer you're looking for? Windows 10 Remote Assistance Cannot Connect Solomon, Alex Ionescu Book$39.99 Windows 7 Inside Out, Deluxe Edition By Ed Bott, Carl Siechert, Craig Stinson Book$59.99 See related titles © 2017 Microsoft This site hosted by Pearson Education Privacy

If you click your start button it doesn't say "administrator" as the name of the account. http://diskpocalypse.com/remote-assistance/remote-assistance-will-not-start.php However, Users can have only one Remote Assistance session in the Waiting For Connect state. For information on how PNRP works, see the sidebar titled "How It Works: PNRP and Microsoft P2P Collaboration Services" later in this chapter. Who would have thought that updating my NVIDIA display drivers on the PC I wanted to Remote Access was at the heart of the problem! Remote Assistance Not Working Windows 10

TIPs If your desktop is active, press F1 to start Help Center. The Helper retrieves the ticket from the shared folder, opens it, enters the password, and the Remote Assistance session starts. Many even have free versions. my review here A standard user should be able to allow Remote Assistance and Remote Desktop features through the standard Windows firewall without a need to understand the firewall ports.

Chapter 23 of the Window 7 Resource Kit, focusing on Remote Assistance is available from Microsoft here. Windows 10 Easy Connect http://social.technet.microsoft.com/Forums/windows/en-US/26865c60-9f5f-4ebd-a0f2-28b038649d4f/remote-assistance-cant-connect?forum=w7itpronetworking Monday, August 18, 2014 3:20 PM Reply | Quote Microsoft is conducting an online survey to understand your opinion of the Technet Web site. This is done via Group Policy, as explained in the section titled "Managing Remote Assistance Using Group Policy" later in this chapter.

Avril SalterInterfaceJason HelmickJeff JonesJeremy CioaraMark JacobMark ThomasMike DanseglioMike PfeifferPeterAvilaRick TraderSpike XavierSteve FullmerSuzanne Van HoveHome » Blog Posts » Enabling Windows 7 Remote Desktop and Remote Assistance Enabling Windows 7 Remote Desktop

I presume that MS, in their infinite wisdom, screwed something up during an update. Updates frequently address lateblooming bugs. The solution was on the Windows XP machine I had to goto the Windows Firewall -> Advanced tab and for each network type I wanted to allow remote connection, click on Remote Assistance Windows 10 PNRP works by utilizing multiple groupings of computers called clouds.

I have 10 workstation and I can RDP to 9 of them but the 10th shows your issue. Remote Assistance sessions may be requested by the ‘novice’ or offered by the ‘expert’. The User has sent the Helper an invitation but the Helper has not yet responded by opening the invitation, or the Helper has opened the invitation and the User has not get redirected here Is there a network problem?

Remote Assistance can connect across restricted NATs and cone NATs, which generally comprise the large majority of deployed NATs. Unfortunately still the same issue. Tuesday, August 14, 2012 6:32 PM Reply | Quote 0 Sign in to vote not that I'm aware of no. For most small business and home user environments, Remote Assistance in Windows 7 and Windows Vista will seamlessly traverse a NAT-enabled router with no additional router configuration required.

As a test, try to disable remote desktop and only allow remote assistance. Wednesday, August 15, 2012 2:01 PM Reply | Quote 0 Sign in to vote I did take a look the ipconfig /all of the computers as well as the switch they Monday, August 13, 2012 3:45 PM Reply | Quote Answers 2 Sign in to vote Hi, Actually remote assistance isn't supported with FIPS enabled, so please double confirm whether the Then it must be something from group policy...

solved Remote assistance Windows remote assistance: only one session per invitation? If the peer that receives this message does not find closer information in its cache, it returns the message to the issuing peer, indicating that it does not know the targeted Computer Configuration --> Administrative Templates --> System --> Remote Assistance --> Offer Remote Assistance --> EnabledKim Zhou TechNet Community Support

Friday, August 17, 2012 9:05 AM Reply | Quote Moderator Because most corporate networks have a perimeter firewall blocking access from outside the internal network, supporting remote users who are connecting from outside the corporate network can be more difficult.

I'm starting to think it is a Group Policy issue... With increased Group Policy support, command-line scripting capabilities, session logging, bandwidth optimization, and more, Remote Assistance is now an essential tool for enabling enterprises to support users in Help Desk scenarios. Note (copied from comment): I've just tried ShowMyPC which is based on VNC and it works, but I'd still like to figure out what's wrong with RA - it's just bugging A support person can then use Offer RA to connect to the user's computer, ask for control of her screen, and show the user how to configure her application.

Microsoft offers a step by step lesson for Offering Remote Assistance on the Vista platform, which is almost identical to the Windows 7 methodology. This process continues until the targeted peer is found (if present on the network) or not found (if no longer present within the cloud). When she gets back I can try some ?